Last Updated: January 30, 2026
Electronic Consent Policy
I. Introduction
This Electronic Communications Consent ("Consent") applies to PAX Markets USA, Inc. and PAX Markets International, Ltd. (collectively, "PAX," "we," "us," or "our") and governs your agreement to receive electronic communications from us in connection with your use of our services.
By using our services, you consent to receive all communications from us electronically. Please read this Consent carefully and retain a copy for your records.
II. Scope of Communications
Your consent to receive electronic communications applies to all communications related to your use of our services, including but not limited to:
- Account opening documents and agreements
- Terms of Service and Privacy Policy updates
- Transaction confirmations and receipts
- Account statements and activity summaries
- Tax documents and regulatory disclosures
- Security alerts and fraud notifications
- Customer service communications
- Marketing and promotional materials (where permitted)
- Any other communications related to your account or our services
III. Consent to Electronic Delivery
By agreeing to this Consent, you agree that:
- We may provide all communications to you electronically, including via email, through our website, or through our platform
- Electronic communications have the same legal effect as paper communications
- You will not receive paper copies of communications unless specifically requested or required by law
- Your consent applies to all communications from us, whether required by law or otherwise
This Consent is provided in accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001 et seq., and applicable state laws governing electronic transactions.
IV. Hardware and Software Requirements
To receive and retain electronic communications from us, you will need:
- A computer or mobile device with internet access
- A current web browser that supports 256-bit encryption (e.g., Chrome, Firefox, Safari, Edge)
- A valid email address
- Sufficient storage space to save communications or a printer to print them
- Software capable of viewing PDF files (e.g., Adobe Acrobat Reader)
If our hardware or software requirements change in a way that creates a material risk that you may not be able to access or retain electronic communications, we will notify you and provide you with the revised requirements.
V. How to Withdraw Consent
You have the right to withdraw your consent to receive electronic communications at any time. To withdraw your consent, please contact us at:
Email: [email protected]
Please note that withdrawing your consent may affect your ability to use certain features of our services. If you withdraw your consent, we may terminate your account or restrict your access to certain services that require electronic communications.
Withdrawal of consent will be effective after we have had a reasonable period to process your request. Your withdrawal will not affect the legal validity or enforceability of any electronic communications provided or transactions completed prior to your withdrawal.
VI. Requesting Paper Copies
You may request a paper copy of any electronic communication by contacting us at [email protected]. We will provide paper copies free of charge, unless otherwise permitted by law.
Requesting a paper copy of a specific communication does not constitute withdrawal of your consent to receive electronic communications.
VII. Updating Your Contact Information
It is your responsibility to keep your email address and other contact information current. You can update your contact information by logging into your account or by contacting us at [email protected].
If we send an electronic communication to the email address you have provided and it is returned as undeliverable, we may consider your account inactive and may suspend or terminate your access to our services.
VIII. Retaining Communications
We recommend that you print or download and save a copy of all electronic communications for your records. While we may retain communications in accordance with our record retention policies, we are not obligated to retain communications on your behalf and may delete communications after a reasonable period.
IX. Changes to This Consent
We may modify this Consent at any time. If we make material changes, we will notify you by posting the updated Consent on our website or by sending you an electronic communication. Your continued use of our services after such notification constitutes your acceptance of the modified Consent.
X. Contact Us
If you have any questions about this Consent or our electronic communications practices, please contact us:
PAX Markets USA, Inc.
626 Jefferson Ave, Suite 6
Redwood City, CA 94063
Email: [email protected]
PAX Markets International, Ltd.
Park Place, 55 Par La Ville Road, Third Floor
Hamilton HM 11, Bermuda
Email: [email protected]